Shipping policy

• The dispatch time for most of the products is between 24 and 72 hours. It is even possible for your order to be shipped on the very same day if it only includes products with immediate delivery and it has been paid before midday.

 

• The delivery time made to an order within between 7 and 14 business days, depending on the type of product and the country.

 

• The delivery time will depend on the selected shipping company and the country of destination. Bear in mind that the indicated delivery time is approximate and refers to business days, excluding weekends and official holidays.

 

The shipping charges include:

• Suitable packaging (cardboard boxes, bubble wrap, inner protection, etc.)
• Transportation
• Insurance
• Customs clearance at originIn the case of deliveries outside the European Union, UK or to the Canary Islands, Ceuta and Melilla, customs charges at destination or other taxes (duties) are not included. If they are applicable, the consignee will be responsible for paying them, as well as all import expenses and taxes generated at the customs of destination, whether the products are actually delivered or the consignee does not accept them. We will make every effort to complete your orders as quickly as possible, but you must take into account the import laws of the country where you are shipping the goods because EBnZ Shop is not liable for them or the consequences of strikes, armed conflicts, or other unforeseen events. EBnZ shop will not be held responsible for customs clearance delays or if the local authorities decide to confiscate any element contained in the shipment.In the event that there is a need to change some specific data of the shipping addresses, it can be modified if the order has not yet been issued.